{"id":1217,"date":"2015-12-24T13:25:00","date_gmt":"2015-12-24T18:25:00","guid":{"rendered":"http:\/\/www.bhargavs.com\/?p=1217"},"modified":"2015-12-24T13:25:00","modified_gmt":"2015-12-24T18:25:00","slug":"how-to-link-your-msdn-benefits-to-azure-portal","status":"publish","type":"post","link":"https:\/\/bhargavs.com\/index.php\/2015\/12\/24\/how-to-link-your-msdn-benefits-to-azure-portal\/","title":{"rendered":"How to link your MSDN benefits to Azure portal"},"content":{"rendered":"<p>As I am finding out, to be able to submit a support request from Azure portal, you are required to select Issue Type, Subscription and Support Plan. In my case, Support Plan drop down didn\u2019t have anything I can use as I haven\u2019t linked any existing benefits yet.<\/p>\n<p><a href=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/image-11.png\"><img loading=\"lazy\" decoding=\"async\" title=\"image\" style=\"border-left-width: 0px; border-right-width: 0px; background-image: none; border-bottom-width: 0px; padding-top: 0px; padding-left: 0px; margin: 0px; display: inline; padding-right: 0px; border-top-width: 0px\" border=\"0\" alt=\"image\" src=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/image_thumb-11.png\" width=\"228\" height=\"244\"\/><\/a><\/p>\n<p>If your Azure subscription is enabled as a part of your MSDN benefits, you need to first check if your subscription is eligible for technical support incidents, you will see an item on your subscription benefits page when you log on to MSDN:<\/p>\n<p><a href=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/image-12.png\"><img loading=\"lazy\" decoding=\"async\" title=\"image\" style=\"border-left-width: 0px; border-right-width: 0px; background-image: none; border-bottom-width: 0px; padding-top: 0px; padding-left: 0px; margin: 0px; display: inline; padding-right: 0px; border-top-width: 0px\" border=\"0\" alt=\"image\" src=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/image_thumb-12.png\" width=\"244\" height=\"110\"\/><\/a><\/p>\n<p>Depending on where you are in the world, the process may be different. I had to call a support phone number and request the support personnel to setup a support contract for my MSDN subscription. I provided them with my MSDN subscription ID and was told I will get a call soon. I have to say it didn\u2019t take them long to call back, and I was provided with Access ID and Contract ID. I was also told how many technical incidents I was eligible for. Primarily, as an MSDN subscriber, you will be asked to open support cases from <a href=\"http:\/\/support.microsoft.com\/oas\">http:\/\/support.microsoft.com\/oas<\/a>. Only if the portal is down, you can call phone support (or so was I told).<\/p>\n<p>If you are Premier customer, process to get Access ID and Contract ID may be different. Check with your TAM or call support.<\/p>\n<p>Now that I have required information, I proceeded with creating a link with my benefits in Azure. From Azure portal (make sure you are on new portal at <a href=\"http:\/\/portal.azure.com\">http:\/\/portal.azure.com<\/a>), select \u201cHelp+Support\u201d. This will bring you to help and support screen, where \u201cLink Existing Benefits\u201d is one of the options:<\/p>\n<p><a href=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/image-13.png\"><img loading=\"lazy\" decoding=\"async\" title=\"image\" style=\"border-left-width: 0px; border-right-width: 0px; background-image: none; border-bottom-width: 0px; padding-top: 0px; padding-left: 0px; margin: 0px; display: inline; padding-right: 0px; border-top-width: 0px\" border=\"0\" alt=\"image\" src=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/image_thumb-13.png\" width=\"244\" height=\"217\"\/><\/a><\/p>\n<p>When you click on that option, a new blade will open asking you to provide Access ID and Contract ID:<\/p>\n<p><a href=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/image-14.png\"><img loading=\"lazy\" decoding=\"async\" title=\"image\" style=\"border-left-width: 0px; border-right-width: 0px; background-image: none; border-bottom-width: 0px; padding-top: 0px; padding-left: 0px; margin: 0px; display: inline; padding-right: 0px; border-top-width: 0px\" border=\"0\" alt=\"image\" src=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/image_thumb-14.png\" width=\"172\" height=\"244\"\/><\/a><\/p>\n<p>Provide the required information and click Link. If all goes well, you should see \u201cContract Linked\u201d message right below the Link button:<\/p>\n<p><a href=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/SNAGHTML59088a.png\"><img loading=\"lazy\" decoding=\"async\" title=\"SNAGHTML59088a\" style=\"border-left-width: 0px; border-right-width: 0px; background-image: none; border-bottom-width: 0px; padding-top: 0px; padding-left: 0px; margin: 0px; display: inline; padding-right: 0px; border-top-width: 0px\" border=\"0\" alt=\"SNAGHTML59088a\" src=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/SNAGHTML59088a_thumb.png\" width=\"178\" height=\"244\"\/><\/a><\/p>\n<p>At this point, you can create a support incident using your linked contract. <\/p>\n<p><a href=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/SNAGHTML5163cfc.png\"><img loading=\"lazy\" decoding=\"async\" title=\"SNAGHTML5163cfc\" style=\"border-top: 0px; border-right: 0px; background-image: none; border-bottom: 0px; padding-top: 0px; padding-left: 0px; border-left: 0px; display: inline; padding-right: 0px\" border=\"0\" alt=\"SNAGHTML5163cfc\" src=\"https:\/\/bhargavs.com\/wp-content\/uploads\/2015\/12\/SNAGHTML5163cfc_thumb.png\" width=\"175\" height=\"244\"\/><\/a><\/p>\n<p>If you have multiple contracts linked, you can select one you want to use for given support issue. I also noticed that I was able to use any of my contracts regardless of Azure subscription I was trying to open a case for.<\/p>\n<p>Well, if you didn\u2019t know, now you know! Cheers!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As I am finding out, to be able to submit a support request from Azure portal, you are required to select Issue Type, Subscription and Support Plan. In my case, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"pgc_sgb_lightbox_settings":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[38],"tags":[86,183,250,278],"class_list":["post-1217","post","type-post","status-publish","format-standard","hentry","category-azure","tag-benefits","tag-msdn","tag-support","tag-windows-azure"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to link your MSDN benefits to Azure portal - Bhargav&#039;s IT Playground<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhargavs.com\/index.php\/2015\/12\/24\/how-to-link-your-msdn-benefits-to-azure-portal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to link your MSDN benefits to Azure portal - Bhargav&#039;s IT Playground\" \/>\n<meta property=\"og:description\" content=\"As I am finding out, to be able to submit a support request from Azure portal, you are required to select Issue Type, Subscription and Support Plan. 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Let me give you an example: when you setup a new server in your datacenter, one of the first things you do is acquire an\u2026","rel":"","context":"In &quot;Azure&quot;","block_context":{"text":"Azure","link":"https:\/\/bhargavs.com\/index.php\/category\/cloud\/azure\/"},"img":{"alt_text":"image","src":"https:\/\/i0.wp.com\/bhargavs.com\/wp-content\/uploads\/2014\/03\/image_thumb.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/pkROc-jD","_links":{"self":[{"href":"https:\/\/bhargavs.com\/index.php\/wp-json\/wp\/v2\/posts\/1217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bhargavs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bhargavs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bhargavs.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bhargavs.com\/index.php\/wp-json\/wp\/v2\/comments?post=1217"}],"version-history":[{"count":0,"href":"https:\/\/bhargavs.com\/index.php\/wp-json\/wp\/v2\/posts\/1217\/revisions"}],"wp:attachment":[{"href":"https:\/\/bhargavs.com\/index.php\/wp-json\/wp\/v2\/media?parent=1217"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bhargavs.com\/index.php\/wp-json\/wp\/v2\/categories?post=1217"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bhargavs.com\/index.php\/wp-json\/wp\/v2\/tags?post=1217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}